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Call Centers professions - Sector :
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Management Unit Manager (H/F) OPS MANAGER at Technopolis | Rabat (Morocco)
6Publication : From 20/10/2026 to 20/12/2026 | Proposed positions: 1
AXA Services Maroc is recruiting a Management Unit Manager (H/F) in Technopolis. You will lead 7-8 operational teams, ensure objectives are met, and promote innovation. A Bac+4/5 degree in Management and 4 years of similar experience are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years) minimum
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Manager (H/F) German Speaker | Marrakech (Morocco)
Publication : From 19/10/2026 to 09/11/2026 | Proposed positions: 3
Manager (H/F) German Speaker wanted by Concentrix to manage and coach a team of customer advisors. You will ensure the achievement of qualitative and quantitative objectives and the improvement of individual and collective performance. Minimum of 6 months of call center management experience and perfect German required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Relations Center Supervisor (M/F) | Casablanca (Morocco)
7Publication : From 05/10/2026 to 05/12/2026 | Proposed positions: 1
Auto Hall is recruiting a Customer Relations Center Supervisor (M/F) to lead and manage a team, monitor performance indicators, and ensure the quality of interactions. The position requires proficiency in CRM tools, skills in team management, data analysis, and excellent leadership to support and coach employees.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Business Development Manager Call Center Canadian & US portfolio
| Casablanca (Morocco)Publication : From 05/10/2026 to 05/12/2026 | Proposed positions: 1
We are hiring a Business Development Manager to grow our BPO portfolio in the US and Canadian markets, targeting needs in Customer Service, Sales, and Technical Support. You will be responsible for the sales strategy, digital prospecting, and developing key relationships. A minimum of 7-10 years of experience in BPO/Outsourcing and fluent English are required.
- Sector of activity : Call Center
- Position : Call Centers professions , Sales
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Employee Relations Manager - Multilingual Africa Cluster | Rabat (Morocco)
2Publication : From 28/09/2026 to 28/11/2026 | Proposed positions: 1
Foundever is looking for an Employee Relations Manager to lead the employee relations agenda in the multilingual Africa cluster (Morocco, Senegal, Ivory Coast, Madagascar). The ideal candidate has strong knowledge of Moroccan labor law, experience in managing complex investigations and disputes, and fluency in French and English.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced Recruitment Officer | Casablanca (Morocco)
Publication : From 23/09/2026 to 23/11/2026 | Proposed positions: 1
HEOMI, a leading and growing insurance broker, is looking for an experienced Recruitment Officer to join its HR team. Your responsibilities will include multi-channel sourcing, managing interviews, and candidate follow-up, as well as participating in HR management. You have a Bac+3/5 HR degree and confirmed experience in recruitment and HR management, with excellent sourcing skills and strong organizational abilities.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Master or PhD minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Unit Management Manager (H/F) OPS MANAGER at Technopolis | Rabat (Morocco)
2Publication : From 23/09/2026 to 23/11/2026 | Proposed positions: 1
AXA Services Maroc is looking for a Unit Management Manager (H/F) at Technopolis to lead 7 to 8 operational teams. Your responsibilities include organizing, controlling activities, supporting managers, and promoting innovation. You hold a Bachelor's or Master's degree in Management and have at least 4 years of similar experience in a customer relations center.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years) minimum
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Team Lead | Rabat (Morocco)
2Publication : From 21/09/2026 to 21/11/2026 | Proposed positions: 2
HCLTech is hiring a Team Lead for its global delivery center in Morocco. The role involves leading a distributor onboarding operations team, ensuring operational excellence and stakeholder satisfaction. The ideal candidate has a minimum of 2 years of team management experience and excellent planning and communication skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Fixed term contract - Télétravail : No
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B2B COMMERCIAL MANAGER (H/F) | Casablanca (Morocco)
3Publication : From 09/09/2026 to 09/11/2026 | Proposed positions: 1
CRIT Maroc is hiring a B2B COMMERCIAL MANAGER (H/F) to manage and grow a telemarketing team. You will oversee sales targets, develop qualified appointment setting, and support the teams. A Master's degree (Bac+5) with at least 5 years of experience in team management, B2B prospecting, and proven experience in the French market are required.
- Sector of activity : Call Center
- Position : Call Centers professions , Sales
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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