
Emploi - Marketing Call Center
Company: Marketing Call Center
Secteur: Call Center
Proposed positions: 199
Fort de 20 ans d'expérience dans le métier des centres d'appels, de l'Offshoring et de la gestion de la relation client.
Marketing Call Center est une entreprise de services avec plus de 500 collaborateurs expérimentés qui gèrent au quotidien des prestations complexes, à forte valeurs ajoutées, pour des clients marocains, français et européens.
Nous fournissons chaque jour à nos prestigieux clients un service de qualité, qui répond à l'ensemble de leurs attentes, tout en fournissant le meilleur cadre de travail pour nos agents.
Découvrez le témoignage de Fatima Zahra Fatih, Directrice des Ressources Humaines et de la Qualité chez MCC dans le magazine Challenge Maroc en cliquant ici : https://bit.ly/3Pb5x9B
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French-speaking Customer Service Representative
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| Rabat (Morocco)Publication : From 16/10/2026 to 12/11/2026 | Proposed positions: 10Marketing Call Center is recruiting a French-speaking Customer Service Representative to handle incoming calls and process customer files. You must have an excellent command of French, both spoken and written, a strong sense of service, and good organizational skills. Join a dynamic team and contribute to customer service excellence.
- Sector of activity : Call Center
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual German / French Agents - Customer Service (M/F) | Rabat (Morocco)
1Publication : From 14/10/2026 to 14/12/2026 | Proposed positions: 10Marketing Call Center is hiring Bilingual German/French Agents for its customer service in Morocco. Your tasks include managing customer requests, handling complaints, and following up on cases to ensure an optimal customer experience. You must have an excellent command of German and French, along with strong communication and problem-solving skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Spanish / French Agents | Rabat (Morocco)
Publication : From 14/10/2026 to 14/12/2026 | Proposed positions: 20Marketing Call Center is looking for bilingual Spanish/French Customer Service Agents to manage customer requests and complaints. You will provide professional support, analyze situations, and propose suitable solutions in both French and Spanish. Fluency in both languages, excellent interpersonal skills, and previous experience are required for this position.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor Dutch + French | Rabat (Morocco)
1Publication : From 13/10/2026 to 16/11/2026 | Proposed positions: 10Marketing Call Center is recruiting a Bilingual Customer Advisor (Dutch/French) to handle calls, requests, and complaints from French and Dutch-speaking customers. You will ensure personalized follow-up and contribute to service quality improvement. Excellent service skills, stress resistance, and proficiency in computer tools are required.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Service Advisor - Canadian Market | Rabat (Morocco)
4Publication : From 13/10/2026 to 12/11/2026 | Proposed positions: 20Marketing Call Center is looking for a Bilingual Customer Service Advisor for the Canadian market. You will provide personalized customer support, resolve their issues, and ensure customer satisfaction. Call center experience and excellent French and English skills are required.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Reservation Specialist - Tourism Sector | Rabat (Morocco)
Publication : From 13/10/2026 to 05/12/2026 | Proposed positions: 20Marketing Call Center is hiring Reservation Specialists in the tourism sector. Your responsibilities will include marketing stays, customer advice, and managing reservations. The position requires perfect French and a passion for tourism, ideal for a first experience in the sector.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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English-Speaking Network Technician (Night Shift) | Rabat (Morocco)
5Publication : From 13/10/2026 to 24/11/2026 | Proposed positions: 1English-Speaking Network Technician (Night Shift) wanted to provide N1/N2 technical support and incident resolution across two sites. The role requires a degree (Associate's to Master's), 1-2 years of experience, proficiency in network protocols and equipment (Cisco, Fortinet...), fluent/bilingual English, and availability for night work.
- Sector of activity : Call Center - Call Center
- Position : IT / Electronics
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Italian/French Customer Advisor | Rabat (Morocco)
1Publication : From 13/10/2026 to 30/11/2026 | Proposed positions: 10We are looking for a Bilingual Italian/French Customer Advisor to manage multichannel requests and ensure customer satisfaction. You will answer calls, emails, and chats, analyze requests, and offer personalized service. Perfect command of Italian and French, as well as customer service experience, are required.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Expert(e) in French-Speaking Technical Support & Assistance (M/F) | Rabat (Morocco)
2Publication : From 13/10/2026 to 31/10/2026 | Proposed positions: 10Marketing Call Center is hiring a French-Speaking Technical Support & Assistance Expert (M/F) in Morocco. Your role: diagnose issues, guide users to solutions, and ensure case follow-up. You have previous experience in technical support, perfect command of French, and an excellent analytical mind.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions , IT / Electronics
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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100% Chat Customer Advisor (Spanish) | Rabat (Morocco)
1Publication : From 13/10/2026 to 01/12/2026 | Proposed positions: 20Join our team as a 100% Spanish chat Customer Advisor! You will be the point of contact for international clients, managing requests via chat and email, resolving issues, and ensuring clear and empathetic communication. We are looking for native or bilingual Spanish speakers with excellent writing skills and computer tool proficiency.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No