COMPANY :
Company culture :
Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
Job :
Handle incoming calls (reception) as well as the administrative and operational processing of customer files in the back office, while ensuring optimal service quality.- Handle incoming calls (reception) as well as the administrative and operational processing of customer files in the back office, while ensuring optimal service quality.
Required profile :
Excellent command of French, both spoken and written, with clear and professional communication.Strong sense of service, with the ability to handle requests with empathy, professionalism, and efficiency.Interpersonal skills, allowing for easy interaction with different types of people.Good organization and ability to manage multiple tasks simultaneously.
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