Search Criteria
- Experience :
Mid Level (3 to 5 years) - Position :
Call Centers professions - Sector :
Call Center
Emploi - Afrique
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Customer Care Agent | Salé (Morocco)
3Publication : From 13/10/2026 to 13/12/2026 | Proposed positions: 10
HCLTech is looking for a dynamic Customer Care Agent for its Order to Cash department in Rabat. Your responsibilities will include managing customer receivables, accurate billing, and handling disputes. You must have significant experience (4+ years) in similar roles, proficiency in French and English, and strong IT and O2C process management skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Customer Relations Center Supervisor (M/F) | Casablanca (Morocco)
7Publication : From 05/10/2026 to 05/12/2026 | Proposed positions: 1
Auto Hall is recruiting a Customer Relations Center Supervisor (M/F) to lead and manage a team, monitor performance indicators, and ensure the quality of interactions. The position requires proficiency in CRM tools, skills in team management, data analysis, and excellent leadership to support and coach employees.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Back Office (M/F) | Casablanca (Morocco)
1Publication : From 02/10/2026 to 02/12/2026 | Proposed positions: 1
MCS is looking for a Bilingual Back Office (M/F) to handle the administrative follow-up of orders and customer files, coordinate with internal teams, and respond to customer requests. You have a Bac+2 to Bac+5 degree, excellent command of French and English, and some experience in sales support. Join our dynamic team to contribute to improving our processes and customer satisfaction.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Employee Relations Manager - Multilingual Africa Cluster | Rabat (Morocco)
2Publication : From 28/09/2026 to 28/11/2026 | Proposed positions: 1
Foundever is looking for an Employee Relations Manager to lead the employee relations agenda in the multilingual Africa cluster (Morocco, Senegal, Ivory Coast, Madagascar). The ideal candidate has strong knowledge of Moroccan labor law, experience in managing complex investigations and disputes, and fluency in French and English.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced Recruitment Officer | Casablanca (Morocco)
Publication : From 23/09/2026 to 23/11/2026 | Proposed positions: 1
HEOMI, a leading and growing insurance broker, is looking for an experienced Recruitment Officer to join its HR team. Your responsibilities will include multi-channel sourcing, managing interviews, and candidate follow-up, as well as participating in HR management. You have a Bac+3/5 HR degree and confirmed experience in recruitment and HR management, with excellent sourcing skills and strong organizational abilities.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Master or PhD minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Multimedia Customer Service Representatives (temporary)
2
| Casablanca (Morocco)Publication : From 21/09/2026 to 21/11/2026 | Proposed positions: 10
CRIT Morocco is recruiting Multimedia Customer Service Representatives (temporary). Your tasks will include managing customer requests by phone and digital channels, handling complaints, and promoting banking products. The ideal candidate has an associate's degree, desired experience in customer relations, excellent command of French, and good computer skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Temporary work - Télétravail : No
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