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Service Desk Analyst - Italian speaker
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| Sale el jadida (Morocco)Publication : From 19/10/2026 to 09/12/2026 | Proposed positions: 5HCLTech is looking for a Service Desk Analyst fluent in Italian for its global delivery center in Morocco. The role involves providing level 1 technical support to customers via phone, email, or chat, diagnosing and resolving hardware, software, and network issues, while ensuring an excellent customer experience. Good knowledge of English and French (B2 level minimum) is required, along with strong communication and problem-solving skills.
- Sector of activity : IT (Information Technology)
- Position : IT / Electronics
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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L1 Service Desk support German-speaker | Salé (Morocco)
1Publication : From 19/10/2026 to 19/12/2026 | Proposed positions: 10HCLTech is hiring a German-speaking L1 Service Desk Analyst in Rabat. You will provide first-level technical support, manage incidents via ServiceNow, and ensure first-contact resolution. Excellent German and good English skills are required, along with technical support experience.
- Sector of activity : IT (Information Technology)
- Position : IT / Electronics
- Experience required : Senior (5 to 10 years)
- Level of study required : Master or PhD maximum
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Service Desk Analyst - Spanish speaker | Sale el jadida (Morocco)
2Publication : From 13/10/2026 to 09/12/2026 | Proposed positions: 5HCLTech is looking for a Spanish-speaking Service Desk Analyst for its global delivery center in Morocco. The role involves remote technical support (level 1), resolving hardware/software/network tickets, and ensuring a positive customer experience. Candidates must have excellent Spanish communication skills, good IT environment knowledge, and the possibility of remote work.
- Sector of activity : IT (Information Technology)
- Position : IT / Electronics
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : Yes 100%
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