
Emploi - KITEA Group
Company: KITEA Group
Secteur: Furnishing / Decorating
Proposed positions: 13
KITEA Group acteur leader dans le secteur de l’ameublement et de la décoration au Maroc depuis plus de 30 ans, nous opérons sur l’ensemble du territoire marocain à travers le plus grand réseau de magasins en propre. Notre dévouement envers la qualité, l’innovation et l’excellence au service de nos clients est constant. Nos produits, conjuguant un design avant-gardiste, une durabilité affirmée et une compétitivité tarifaire, sont conçus pour combler toutes les préférences et nécessités. Au sein de KITEA, nous sommes à l’affût des évolutions, nous anticipons et nous nous adaptons constamment aux besoins de nos différents marchés. En associant nos marques emblématiques KITEA et KITEA KITCHEN à nos partenariats exclusifs internationaux ROCHE BOBOIS, ASHLEY HomeStore et CASA Shop, nos ambitions sont claires. À travers la solidité de nos marques, nous nous étendons au-delà de nos frontières et ambitionnons de devenir l’acteur de référence No 1 sur le continent africain.
Nos récentes réalisations :
En novembre 2023, nous avons dévoilé notre nouveau magasin de dernière génération sur plus de 10 000 m² dans notre centre Viva Park à Casablanca, avec un investissement de plus de 270 millions de dirhams. En avril 2023, c’était au tour de KITEA Géant Agadir d’ouvrir ses portes dans notre centre commercial, s’étendant sur plus de 42 000 m² commerciaux. La nouvelle génération de KITEA Géant ? Rien de moins que les plus grands magasins d’ameublement au Maroc. Avec déjà une multitude de magasins à notre actif, nous prévoyons de dévoiler d’autres ouvertures en 2024 à Casablanca, Kénitra, Laayoune et Tétouan. Nous avons également étendu notre présence à l’international avec une implantation au Kenya en 2022 et au Ghana en 2023. Nous disposons aussi du plus grand centre logistique au Maroc pour accompagner notre croissance et, dans le même élan, notre siège a doublé de taille (de 1 000 m² à 2 000 m²).
Les talents que nous recherchons :
Nous agrandissons notre famille en recrutant des talents qui partagent nos valeurs : Passion, Leadership, Innovation, Intégrité et Transparence. Si vous vous reconnaissez dans ces valeurs et que vous avez des ambitions débordantes, rejoignez-nous. Nous recherchons des profils pour nos équipes Achats, Marketing, E-Commerce, ainsi que sur l’ensemble de nos fonctions support et bien sûr dans nos magasins, à tous les niveaux d’expérience.
Pourquoi nous rejoindre :
Nous ne sommes pas seulement une entreprise, nous sommes une organisation certifiée "Best Place to Work". Le bien-être au travail est au cœur de nos priorités et nous nous engageons à maintenir nos standards élevés. Nous valorisons vos compétences, votre expérience et votre état d’esprit. Notre culture est basée sur la diversité, l’inclusion, la communication ouverte et la transparence. Chez KITEA, nous investissons dans nos collaborateurs et offrons un cadre favorable pour développer vos idées, dans un esprit de confiance, de respect et d’équipe. Notre objectif : attirer et fidéliser les meilleurs talents.
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After-Sales Service Officer | Tanger (Morocco)
Publication : From 26/10/2026 to 26/12/2026 | Proposed positions: 1KITEA Group is hiring an After-Sales Service Officer to handle after-sales requests and ensure customer satisfaction. The position, based in Morocco, requires a Bac+2 degree with prior experience, excellent communication skills, rigor, and good organization to coordinate teams and manage customer files.
- Sector of activity : Other services
- Position : Order Management / Customer Care
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Fixed term contract - Télétravail : No
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HR Management Controller | Casablanca (Morocco)
11Publication : From 20/10/2026 to 20/12/2026 | Proposed positions: 1KITEA Group is recruiting an HR Management Controller in Casablanca. Your tasks include HR budget development, monitoring key social performance indicators, and producing dashboards. The ideal candidate has a Master's degree (Bac+5) with at least 3 years of experience, excellent command of Excel, and knowledge of HR indicators.
- Sector of activity : Other services
- Position : Finance / Accounting
- Experience required : Junior (1 to 3 years)
- Level of study required : Master or PhD minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Purchasing Assistant | Casablanca (Morocco)
7Publication : From 16/10/2026 to 16/12/2026 | Proposed positions: 1KITEA Group is recruiting a Purchasing Assistant to manage the administrative and operational follow-up of supplier orders, check product compliance, and optimize supplier relations. Profile sought: Bachelor's to Master's degree with 1 to 2 years of experience, excellent command of Excel and French, with good knowledge of English. Join a 'Best Place to Work' certified company focused on innovation and employee well-being.
- Sector of activity : Other services
- Position : Purchasing / Supply Chain
- Experience required : Entry Level (-1 year)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Others - Télétravail : No
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After-Sales Service Manager | Casablanca (Morocco)
3Publication : From 13/10/2026 to 13/12/2026 | Proposed positions: 1KITEA Group is looking for an After-Sales Service Manager in Casablanca to ensure operational excellence in the after-sales service and enhance customer loyalty. You will manage complaints, supervise a team, and optimize technical and logistical processes. A Bachelor's to Master's degree with at least 3 years of experience in a similar role is required, along with strong management skills and excellent customer service orientation.
- Sector of activity : Other services
- Position : Order Management / Customer Care
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (4 years) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Receptionist / After-Sales Service Assistant | Casablanca (Morocco)
5Publication : From 13/10/2026 to 13/12/2026 | Proposed positions: 2KITEA Group is hiring a Receptionist / After-Sales Service Assistant to manage customer requests and ensure quality after-sales service. Your tasks will include greeting customers, handling complaints, managing files, and coordinating with teams. You need a Bac+2 degree, excellent customer service skills, and good organizational abilities.
- Sector of activity : Other services
- Position : Order Management / Customer Care
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Others - Télétravail : No
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Head of Logistics | Casablanca (Morocco)
11Publication : From 12/10/2026 to 08/12/2026 | Proposed positions: 1KITEA Group is looking for a Head of Logistics to manage all logistics operations (procurement, storage, distribution) and optimize flows. This strategic position requires significant experience of 10 to 20 years, a Master's degree in Logistics/Supply Chain, and strong management and performance management skills. Join a leading company certified 'Best Place to Work' and contribute to our growth.
- Sector of activity : Transportation / Messaging / Logistics
- Position : Purchasing / Supply Chain
- Experience required : Senior (5 to 10 years)
- Level of study required : Master or PhD minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Franchise Manager | Casablanca (Morocco)
3Publication : From 01/10/2026 to 01/12/2026 | Proposed positions: 1KITEA Group is recruiting a Franchise Manager to define and implement the strategy for its product portfolio, ensuring turnover and profitability. The position requires expertise in category management, sourcing, and commercial strategy in retail, with a minimum of 5 years of experience and a Master's degree. Join a 'Best Place to Work' certified company and contribute to our national and international expansion.
- Sector of activity : Other services
- Position : Purchasing / Supply Chain
- Experience required : Senior (5 to 10 years)
- Level of study required : Master or PhD minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Health & Safety Officer | Casablanca (Morocco)
8Publication : From 28/09/2026 to 28/11/2026 | Proposed positions: 1KITEA Group is recruiting a Health & Safety Officer to implement its HSE policy. Your responsibilities include risk identification, procedure monitoring, incident management, and team training. You have a Bachelor's to Master's degree and 5-6 years of experience in HSE, ideally in an industrial or logistics setting, with knowledge of ISO 14001/45001 standards.
- Sector of activity : Other services
- Position : Production / Quality / Security / Maintenance
- Experience required : Senior (5 to 10 years)
- Level of study required : Master or PhD minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Service Officer | Casablanca (Morocco)
3Publication : From 16/09/2026 to 16/11/2026 | Proposed positions: 1KITEA Group is recruiting a Customer Service Officer to ensure customer satisfaction by handling and following up on complaints. Your responsibilities include inter-team coordination and dispute management. Required profile: Bachelor's to Master's degree with 2 to 5 years of experience in customer service or customer relations, ideally in retail.
- Sector of activity : Other services
- Position : Order Management / Customer Care
- Experience required : Junior (1 to 3 years)
- Level of study required : Master or PhD minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Service Reception Agent | Marrakech (Morocco)
5Publication : From 01/09/2026 to 01/11/2026 | Proposed positions: 2KITEA Group is hiring a Customer Service Reception Agent at KGM. You will be responsible for reception, tracking customer files, and administrative tasks for the after-sales service. Requires a minimum Bac+2 degree, excellent service skills, good interpersonal skills, and proficiency in office tools.
- Sector of activity : Other services
- Position : Order Management / Customer Care
- Experience required : Entry Level (-1 year)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Others - Télétravail : No