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L1 Service Desk support German-speaker | Salé (Morocco)
1Publication : From 19/10/2026 to 19/12/2026 | Proposed positions: 10
HCLTech is hiring a German-speaking L1 Service Desk Analyst in Rabat. You will provide first-level technical support, manage incidents via ServiceNow, and ensure first-contact resolution. Excellent German and good English skills are required, along with technical support experience.
- Sector of activity : IT (Information Technology)
- Position : IT / Electronics
- Experience required : Senior (5 to 10 years)
- Level of study required : Master or PhD maximum
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Team Lead | Rabat (Morocco)
2Publication : From 21/09/2026 to 21/11/2026 | Proposed positions: 2
HCLTech is hiring a Team Lead for its global delivery center in Morocco. The role involves leading a distributor onboarding operations team, ensuring operational excellence and stakeholder satisfaction. The ideal candidate has a minimum of 2 years of team management experience and excellent planning and communication skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Fixed term contract - Télétravail : No
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