COMPANY :
A large national industrial and commercial group, known for its expertise in various strategic sectors, is looking to strengthen its teams as part of its continuous development. With an established presence in the Moroccan market, the group stands out for its commitment to excellence, innovation, and sustainability.
We offer a stimulating environment, conducive to professional growth, within a structure that values performance and collaboration.
Job :
- Provide first-level technical support to users (hardware, software, network).
- Quickly diagnose and resolve IT incidents.
- Ensure tracking and traceability of tickets via the management system.
- Install, configure, and maintain hardware and software.
- Participate in documentation and user training.
- Good knowledge of the Sage X3 system
Required profile :
- Bac+2/3 diploma in IT or equivalent.
- Good knowledge of Windows/Linux operating systems and office tools.
- Ability to quickly diagnose and solve technical problems.
- Service-oriented, patient, and team spirit.
- Knowledge of networks and IT security is a plus.
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