COMPANY :
Société Générale Global Solution Centre (SG GSC) Morocco is the new generation of excellence centers for the Société Générale Group. Created from the merger of SG ABS and SG ATS, it brings together business and technology expertise to support the transformation of banking activities worldwide.
Present in Casablanca and Abidjan, SG GSC Morocco supports the Group's businesses with recognized skills in finance, risk, credit, audit, data, digital, and technology. Our teams help design and deploy innovative solutions that support the Group's performance, agility, and competitiveness.
By joining us, you will work in an international, collaborative, and stimulating environment, where every talent is encouraged to learn, innovate, and grow. Together, we build the solutions that shape the bank of tomorrow and create a lasting impact for our clients, our businesses, and our employees.
Our ambition: to make SG GSC Morocco a leading center of excellence, recognized for its talent, innovation, and contribution to the success of the Société Générale Group.
Company culture :
Job :
As an EMEA Middle Office Analyst within Bernstein SG's Operations team, you will support the timely and accurate processing and control of cash equity transactions across the EMEA High Touch and Electronic businesses. Reporting to the Middle Office Manager, VP - Europe, you will perform trade allocation, confirmation, referential-data processing and reconciliation activities, while providing a high standard of service to trading desks and internal and external clients. Working within a Follow the Sun model, you will communicate directly in French with French-speaking clients and collaborate with regional Operations, Trading, Client Service, Finance, Technology and outsourced service providers.
Your main responsibilities will include:
· Process and monitor trades and allocations through approved systems, ensuring client-side transactions are confirmed accurately and within required deadlines.
· Communicate confidently in French, verbally and in writing, with French-speaking clients regarding allocations, confirmations, operational queries and issue resolution.
· Provide timely support to internal and external clients and trading desks, monitoring priority queries, group mailboxes, trade status and operational exceptions.
· Process approved referential-data and sub-account requests accurately, maintaining appropriate supporting evidence and audit records.
· Complete daily exception monitoring, report validations, control checks and front-to-back reconciliations to identify potential operational or settlement risks.
· Investigate straightforward breaks using available information and escalate material, complex or unresolved issues appropriately.
· Support the EMEA High Touch and Electronic equity businesses and provide clear regional handovers within the Follow the Sun operating model.
· Work collaboratively with Settlement, Trading, Client Service, Finance, Technology and outsourced service providers to ensure effective coordination and issue resolution.
· Maintain accurate procedures and desk documentation, contribute to data integrity, and participate in cross-training and knowledge sharing.
· Take accountability for assigned outputs, keep management informed of progress and risks, and remain open to process, technology and operational improvements.
· Comply with all applicable risk, regulatory and internal policy obligations, including the Société Générale Group Code of Conduct and relevant conduct standards.
· Undertake additional duties as required.
Required profile :
· Professional working proficiency in French is essential, with the ability to communicate clearly with French-speaking clients by telephone, email and other approved channels; good written and verbal English is also required.
· Working knowledge of the cash equity trade lifecycle and Middle Office activities, including trade allocation, confirmation, referential data and reconciliation controls.
· A client-focused approach, with strong communication skills and a commitment to delivering accurate, high-quality work within deadlines.
· Strong attention to detail and a clear commitment to data integrity, operational controls and risk awareness.
· Ability to investigate routine exceptions, ask relevant questions, explain straightforward issues and recognise when escalation is required.
· Good organisation and prioritisation skills, with the ability to take ownership of assigned deliverables and keep management informed.
· A collaborative and adaptable approach, with the ability to work across teams, share knowledge and respond positively to change, new tools and technology.
· Ability to use initiative within documented procedures, delegated authority and applicable risk, compliance and conduct requirements.
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