COMPANY :
AXA Services Maroc is the customer relations expertise center in Morocco for the companies: AXA France, AXA Direct France, AXA Assistance, AXA Belgium, and AXA Switzerland
Present in Rabat since May 2004 and in Kenitra since 2024, and soon in Fez, we are currently more than 5000 employees.
Joining us:
Means choosing the world's leading insurance brand
Means benefiting from a multitude of advantages well beyond market standards
Means evolving in a rewarding environment offering a diversity of professions
Means joining a responsible group, offering a true company culture based on the development of each person's skills
Our professions:
The expertise of our teams covers the main insurance professions:
Sales of contracts
Management of damage and personal insurance contracts
Management of Auto and Home claims
Settlement of Health benefits
Activation of Assistance guarantees
Appointment scheduling for our General Agents
Management of Savings contracts
Company culture :
Our corporate culture is built on a strong belief: sustainable performance is driven above all by the commitment of the women and men who make up our company. We foster an environment based on trust, teamwork, responsibility and innovation, while placing people at the heart of everything we do. Guided by the values of the AXA Group, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day.
Job :
Role and main mission:
Reporting to the Head of the Compliance, Internal Control, and Security Department, your main mission is to ensure the organization's compliance with current regulations (particularly GDPR) regarding personal data protection, and to manage risks related to the confidentiality and security of data.
Main responsibilities
1. Regulatory and strategic watch
Continuously monitor regulatory changes (GDPR, local laws, CNDP recommendations, etc.)
Support management on legal and strategic issues related to data protection
2. Data compliance and governance
Define, deploy, and maintain the personal data protection policy
Manage and update the register of processing activities
Implement and manage:
Consent management systems
Procedures for exercising data subject rights
Data breach management processes
Conduct impact assessments (DPIA) and support business projects
Lead structural topics: data mapping, cookies, Privacy by Design
Supervise data purging campaigns (structured and unstructured)
Manage the dedicated personal data mailbox
Handle requests for exercising rights and complaints
Ensure processing compliance and monitor declarations to the CNDP
3. Awareness and training
Design and deliver training and awareness sessions for employees
Promote a data protection culture within the organization
4. Incident management and audits
Supervise the management of incidents related to personal data (breaches, leaks)
Keep the incident register up to date
Lead or coordinate GDPR compliance audits
Define and monitor corrective action plans
5. Relations with control authorities
Be the preferred point of contact with the CNDP
Ensure mandatory declarations (incidents, files, reports)
Manage exchanges and controls with authorities
6. Advice and support
Support business units and data controllers in their projects
Integrate GDPR requirements from the design stage (Privacy by Design / by Default)
Required profile :
You have a Master's degree (Bac + 5) in a legal field (business law, digital law, personal data law), computer science (information system security), or a business school with a specialization in compliance or risk management.
Professional experience:
Minimum 2 to 3 years of experience in similar roles (lawyer specializing in personal data, compliance auditor, or GDPR consultant)
- In-depth knowledge of GDPR
- Knowledge of "Privacy by Design" and "Privacy by Default" methodologies
- Management of data processing mapping tools
- Information system security (ISS) principles
- Project management
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