Customer Support - Casablanca
Company sector : IT (Information Technology)
Posted 26 days ago on ReKrute.com
1 job(s) in Casablanca and region - Morocco
COMPANY :
We are a passionate team building a technology platform for entrepreneurs and merchants. More than 5 million businesses and merchants in 15 countries have used our flagship products to manage and grow their businesses.
Job :
- Answer customer questions as they come in via email, instant messaging, or phone (Facebook Messenger, WhatsApp, etc.).
- Respond to social media comments and inquiries by working with internal teams
- Spend time outside of queues creating new ways to excite and engage our customers, such as: branching documentation, interactive email signatures, or proactive email campaigns.
- Manage customer support documentation
Required profile :
Inyad is looking for a Customer Support Specialist to increase the visibility of its brand and products by building relationships and communicating with potential customers through popular social media platforms.
- Excellent skills to work both individually and as part of a team.
- Good written and spoken communication skills (Classical Arabic, French, and English)
- Extremely detail-oriented, punctual, and well-organized
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