Customer Advisor (F/M) - Telesales - Kénitra - French
- Kénitra
Company sector : Other services
COMPANY :
We are a global leader in technology and services that powers the brands of the future. We help well-known brands - the ones you use every day - improve their operations through technology and integrated solutions, in over 70 countries. In everything we do, we believe in doing the right thing by and for people: our game-changers, our clients and their customers, our community, our planet. Discover the power of Concentrix.
Discover the testimonial of Fairouz Oulad, People Solutions Director and Kenza HIHI, Marketing and Communication Director at Concentrix in Challenge Maroc magazine by clicking here: https://bit.ly/4cRsGFR
Company culture :
Job :
Your mission as a Telesales Customer Advisor:
As a Telesales Customer Advisor, you will play a key role by:
• Promoting our clients' products and services
• Identifying customer needs and proposing suitable solutions.
• Negotiating and retaining customers
• Turning every interaction into a sales opportunity and building lasting relationships.
• Contributing to collective performance
• Sharing your ideas and actively participating in the continuous improvement of our processes.
Required profile :
Profile sought:
We are looking for Game-Changers who:
• Have perfect command of spoken and written French
• Possess excellent communication skills
• Are organized, independent, and positive
• Are proficient with digital tools
• Enjoy taking on challenges and are focused on customer satisfaction
Recruitment process:
1 Online tests (1 hour)
After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.
2 Phone interview
An initial conversation with a member of the recruitment team to discover Concentrix and validate your suitability for the role.
3 In-person interview
A meeting to delve deeper into your profile and align your ambitions with our company culture.
What we offer you
At Concentrix, valuing talent is a priority.
Attractive compensation
• Language bonus for multilingual profiles
• Performance bonuses
• Regularity bonus starting from the 12th month
• Special Aid El Adha bonus
Social benefits
• Advantageous health insurance
• Complementary pension after one year
• Flexible hours with the possibility of remote work after integration
• Free access to the gym
• Transport provided
• Continuous training programs
Dynamic work environment
• Internal events and activities throughout the year
• Activities aimed at strengthening team spirit and company culture
Find out if this job is right for you
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