In-Office Sales Representatives - Fiber Optic Experts (M/F) - Rabat
Company sector : Call Center
COMPANY :
20 years of expertise serving exceptional customer relations
Entirely based in Morocco, Marketing Call Center has embodied excellence in customer relations, offshoring, and multi-channel management for two decades. As a leading player, we manage high-value customer management systems daily for major brands, whether they are Moroccan, European, North American, or Asian.
Supported by the involvement of over 700 experienced talents, our company delivers tailor-made services to demanding markets in Europe, North America, and Asia. Our promise: to combine performance, rigor, and personalization in every customer interaction.
True to our Moroccan roots, we place human capital and operational excellence at the heart of our strategy. Our teams work in a structured, dynamic, and meaningful professional environment that fosters engagement, innovation, and personal growth.
Joining Marketing Call Center means becoming part of a 100% Moroccan success story open to the world, and actively contributing to redefining customer relations standards on an international scale.
Company culture :
Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
Job :
Reporting to your Team Manager, your mission is to sell Fiber Optic offers to individual customers (B2C). You are the first ambassador of tomorrow's connectivity.
- Active Prospecting: Contact eligible prospects to offer them the switch to Fiber.
- Personalized Advice: Analyze the household's needs (TV, Internet, Mobile) to offer the most suitable package.
- Sales and Closing: Argue, handle objections, and finalize subscription contracts.
- File Follow-up: Ensure the quality of the entered information to guarantee the success of the technical connection.
Required profile :
Sales temperament: You are results-oriented and enjoy meeting daily challenges.
Tele-sales expertise: Previous successful experience in a call center (ideally in Telecom) is a significant asset.
Excellent communication skills: You express yourself fluently and dynamically in French.
Perseverance: You know how to turn a "no" into an opportunity through your persuasive skills.
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