General Services Officer - Tétouan
Company sector : IT (Information Technology)
COMPANY :
ALTEN MOROCCO, a branch of the world leader in engineering and technology consulting, created in 2008 and present in Fez, Rabat, Tetouan and Casablanca, currently has over 2200 employees and aims for a center of excellence of 3300 ALTEN employees by the end of 2027. It is now a strategic player in supporting the professional development of engineers.
Our mission: to meet the technological ambitions of our clients - major international clients - in the automotive, rail, R&D and IT, telecommunications, and media sectors.
Joining ALTEN Morocco means joining an ecosystem of excellence and benefiting from:
• A personalized and evolving career path
• An ambitious skills development policy
• A stimulating, collaborative, and meaningful work environment
Discover the testimony of Hajar Bououd, HR and Communication Director at ALTEN Morocco in Challenge Maroc magazine by clicking here: https://bit.ly/3QMntIc
Company culture :
Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.
This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects.
A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery.
Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
Job :
As part of strengthening our team, we are recruiting a General Services Officer for our site based in Tetouan.
Main tasks:
- Travel management: Assist employees, process requests on the internal portal (Vision/SAP), book flights/hotels, and manage VISA or secondment files.
- Office maintenance: Monitor development work and technical maintenance of buildings (electricity, fire safety, air conditioning) with subcontractors.
- Security & Premises: Ensure infrastructure security (alarms, fire extinguishers) and manage the granting, updating, and destruction of access badges.
- Service provider management: Daily management of security guards, cleaning teams, and various subcontractors.
- Administrative follow-up & Performance: Ensure reconciliation of delivery notes with specifications and update KPI tracking files.
- Compliance with HSE rules: Ensure strict adherence to internal procedures and general safety, hygiene, and environmental instructions.
Environment & Tools:
- ERP: SAP
- Management Portal: Vision
- Tracking Tools: Dashboards and performance indicators (KPI MGX)
Required profile :
Profile sought:
- Education: Bac+2/+3 in finance, management, business, or equivalent.
- Experience: First successful experience in a similar role (desired).
- Qualities: Rigor, organization, autonomy, and good interpersonal skills.
Appreciated skills:
- Excellent analytical skills and sense of priorities.
- High reactivity and initiative.
- Availability to meet the operational constraints of the site.
- A good level of French and English (oral and written).
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