Commercial Vehicle Maintenance Contracts Manager - Casablanca
Company sector : Automotive / Motorcycles / Cycles
COMPANY :
Auto Nejma is a long-standing and major player in the automotive sector in Morocco.
Official representative of the Mercedes-Benz, BYD,smart and DENZA brands, we operate through a national network covering several strategic cities in the Kingdom.
With recognized expertise in Passenger Cars, Commercial Vehicles, Heavy Goods Vehicles, After-Sales and Spare Parts activities, we place operational excellence, customer satisfaction, and sustainable performance at the heart of our strategy.
Our organization relies on:
- A national multi-site network
- International manufacturer standards
- A performance-oriented culture and continuous improvement
- An HR policy focused on talent development and internal mobility
At Auto Nejma, we believe that collective performance is based on the commitment, skill, and service mindset of our teams.
Joining Auto Nejma means joining a structured, ambitious, and transforming group, offering real career development opportunities in a demanding and stimulating professional environment.
Company culture :
Job :
- Ensure the follow-up of maintenance contracts and ensure their proper execution;
- Coordinate exchanges between customers, workshops, and various internal departments;
- Drive the performance and profitability of contracts through indicator monitoring;
- Contribute to the satisfaction and loyalty of customers and fleets;
- Support sales teams in contract follow-up;
- Identify financial risks and propose corrective actions;
- Carry out activity reports and contribute to the continuous improvement of processes.
Required profile :
- Bachelor's degree to Master's degree in mechanical/automotive engineering, industrial maintenance, industrial management, or equivalent,
- Strong knowledge of industrial and commercial vehicles,
- Mastery of labor and spare parts costs,
- Very good command of Excel, Power BI, and DMS/Contracts/Reporting tools
- Professional English
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