Sales Administrator Assistant - Fes
Company sector : IT (Information Technology)
COMPANY :
ALTEN MOROCCO, a branch of the world leader in engineering and technology consulting, created in 2008 and present in Fes, Rabat, Tetouan, and Casablanca, currently has over 2200 employees and aims for a center of excellence of 3300 ALTENiens by the end of 2027. It is now a strategic player in supporting the professional development of engineers.
Our mission: to meet the technological ambitions of our clients - major international clients - in the automotive, rail, R&D and IT, telecommunications, and media sectors.
Joining ALTEN Morocco means integrating an ecosystem of excellence and benefiting from:
• A personalized and evolving career path
• An ambitious skills development policy
• A stimulating, collaborative, and meaningful work environment
Discover the testimony of Hajar Bououd, HR and Communication Director at ALTEN Morocco in Challenge Maroc magazine by clicking here: https://bit.ly/3QMntIc
Company culture :
Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.
This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects.
A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery.
Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
Job :
As part of this role, your main responsibilities will be:
• Receive and check orders from professional clients.
• Enter orders into the internal system (ERP / business tool).
• Ensure information consistency: product codes, quantities, commercial terms, delivery times.
• Handle invoicing and manage customer accounts.
• Place vehicle orders according to the customer's specific requirements.
• Track order status from the initial request to vehicle reception.
• Coordinate with internal teams (production, logistics, finance, sales) to ensure optimal execution.
• Inform clients about any potential delays, changes, or issues.
• Be the main point of contact for professional clients regarding any order-related questions.
• Ensure clear and professional communication, in French, both spoken and written.
• Identify and report any blocking points to management.
• Monitor Sales Admin indicators: orders in progress, deliveries, invoicing, errors.
• Produce regular reports providing clear visibility on the status of orders and outstanding amounts.
• Take a step back to identify areas for improvement in the Sales Admin process.
• Suggest optimizations in order processing and inter-team communication.
• Contribute to improving the customer experience through a comprehensive view of the order lifecycle.
Qualifications
Required profile :
Degree: Master's degree (Bac+5) in management, economics, finance
Experience: Junior
Skills:
- Knowledge of the order process from customer request to vehicle delivery
- French & English spoken and written
- Ability to step back and analyze
- Sales Administration knowledge
- Automotive knowledge
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