Real Estate / Technical Assistant - Casablanca
Company sector : Distribution
COMPANY :
IMARAQ is a company based in Casablanca, specializing in the B2B distribution of products for the building, industry, visual communication, and digital printing sectors. With over 35 years of experience in the field, recognized for its deep expertise and innovative spirit, IMARAQ relies on this solid experience in the building sector to also develop a real estate development activity, with the completion of residential projects including its current project in Casablanca.
As part of the development of this real estate activity, we are strengthening our team with a Real Estate / Technical Assistant responsible for ensuring the technical follow-up and satisfaction of our purchasing clients.
At IMARAQ, we believe in constant evolution and the pursuit of excellence to meet new market challenges and maintain our leadership position.
www.imaraq.com
Job :
A player in the real estate / construction sector, we are recruiting a Real Estate / Technical Assistant for our real estate project in Californie Casablanca.
Reporting to the sales department, you will be responsible for the commissioning, maintenance, and repair of equipment at our clients' sites, as well as direct technical support.
You will be the primary contact for clients for all technical requests related to delivered apartments and for questions regarding their delivery.
As such, you will be responsible for:
- Answering clients' questions and requests.
- Identifying the cause of reported malfunctions.
- Performing initial technical diagnostics.
- Carrying out minor technical interventions.
- Coordinating the interventions of service providers.
- Ensuring follow-up of requests until their resolution.
Required profile :
- You have a technical background (OFPPT or equivalent) in building trades or maintenance.
- You have previous experience in building, maintenance, or real estate.
- You have the ability to diagnose common technical malfunctions.
- You have a sense of customer service.
- You are organized and rigorous.
Qualities sought
- Listening skills.
- Patience.
- Responsiveness.
- Versatility.
- Interpersonal skills and sense of service.
- Professionalism.
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