Customer Service Officer - Rabat and Regions - Rabat
Company sector : Banking / Finance
COMPANY :
A multi-business group with expertise covering all areas of banking and finance activities, Bank Of Africa asserts its membership in a leading regional group resolutely open to the international. With more than 2 million customers, over 5,000 employees, more than 600 branches in Morocco and several points of sale abroad.
Bank Of Africa has a solid financial base, diverse know-how, and modern expertise tools. Bank Of Africa bases its success on strong values of openness, proximity, and excellence, enabling it to build a leading continental financial group present in 32 countries, including 21 in Africa.
Company culture :
Job :
Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a customer portfolio.
You will have to constantly propose and sell the entire range of products and services to customers.
Your commercial actions will be carefully planned and monitored according to overall and individual objectives.
Risk prevention will be a constant challenge.
Required profile :
With a commercial or financial background (Bac+5, e.g., Business School or University), you have at least 2 years of prior experience in a similar role.
Your developed commercial sense, your writing skills, your ability to listen, and your argumentation skills will be your main assets for success in this role.
Rigor, organization, and the ability to work in a team will also be necessary.
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